FAQ’S

How long does a picture normally take?

I like to leave at least 2 weeks from quotation to completion to allow for any changes that are required. However, if you have a specific deadline please let me know and we can discuss whether it is feasible to adhere to this. Please note, at busy times such as Christmas this may not always be possible

Why don't you charge a set price for your drawings?

Primarily because every picture is different. It would be unfair to charge the same price for a piece that is only going to take 8 hours and a piece that is going to take over 30. By pricing each piece individually it means that each customer has a fair price.

Can you post outside of the UK?

Yes I can. However, this needs to be specified at the time of ordering so that I can factor postage into the overall quote.

I have three pictures that I would like made into one drawing. Can you do this?

Yes I can. This is a very common request, especially for portraits of children who often don’t sit still long enough to be photographed with all of their siblings! Please specify this at the time of ordering.

When do you require full payment?

I do not require full payment until the picture is completed. However, a 10% non-refundable deposit is required before work is started.

What forms of payment do you accept?

I accept PayPal, Bacs, or cash on collection if you are willing to come to the studio. I am also happy to arrange a meeting place local to Ashford if it is more convenient to the customer.